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We at Chamdra are dedicated to keeping your personal Information and privacy safe. This Privacy Policy tells you how we get, use, share, and protect your Information when you visit our website, buy something from our store, or utilize our services, all of which are powered by Shopify.
By using our site, you agree to the terms and conditions of this policy. Please do not use our services if you do not agree with this Privacy Policy.
2. The data we gather
We get these kinds of Information:
a. Information about you
When you order something, make an account, or get in touch with us, we may gather:
Name
Address for email
Number of the phone
Addresses for shipping and billing
Payment information (processed safely through Shopify or a reputable third-party processor)
History of orders
c. Information that isn't personal
We also automatically gather some technical information:
IP address
Type of device and browser
URLs that point to
Pages visited and time spent on the site
Cookies and other tools for tracking (see Section 6)
3. How We Use Your Data
We use the Information you give us to:
Take care of your orders and process them
Help and support customers
Make the website work better and make it easier for users to use.
Send emails about transactions, like order confirmations and delivery updates.
If you signed up, send out promotional offers.
Find and stop fake transactions.
Follow the rules and laws that apply to you.
4. Giving Out Your Information
We don't rent or sell your personal information. But we might share it with trusted partners so that our store can run smoothly:
Shopify: Our website is hosted by Shopify Inc., which is the online store platform that lets us sell you things.
Payment processors: To safely handle payments.
Shipping partners: To bring your orders to you.
Companies that give analytics: To learn how people use a website, like Google Analytics.
Legal compliance: If required by law or to protect our rights.
Every one of these partners has its own rules on privacy and data security.
5. Security
To keep your data safe, we employ firewalls, encryption, and secure servers that are standard in the industry. Shopify is Level 1 PCI DSS compliant and ensures secure payment processing.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. We do our best but cannot guarantee absolute security.
6. Cookies & Tracking Technologies
Our website uses cookies to enhance your experience, including:
Keeping you signed in
Remembering your cart
Tracking site usage and performance
Serving personalized content and promotions
You can control cookies through your browser settings. Disabling cookies may limit certain features on our website.
7. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your data
Request information about how we use your data
Opt-out of marketing communications
Withdraw consent at any time.
To exercise these rights, contact us at privacy@chamdra.com.
8. Email & Marketing
If you sign up for our newsletter or make a purchase, you may receive promotional emails from us. You can unsubscribe at any time via the unsubscribe link in any email or by contacting us.
We will never spam you or share your Information for third-party marketing.
9. Data Retention
We retain your personal Information for as long as necessary to fulfil the purposes described in this policy unless a longer retention period is required or permitted by law.
10. Children's Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal data, please get in touch with us to delete it.
11. Third-Party Links
Our site may include links to third-party websites. Once you leave our site or are redirected to a third-party site, their privacy practices govern, not ours.
We recommend reviewing their privacy policies before engaging with their services.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Effective Date." Continued use of our website means you accept the revised policy.